Helena Clare Coaching
07970065155
Welcome to The Old Farmhouse
What about confidentiality?
In accordance with the Data Protection Act 1998, I am legally and professionally bound to keep all information gained about my clients securely and to maintain confidentiality. I also subscribe and abide by the confidentiality requirements stated in the Code of Ethics for the ANLP & Paseda360.
During our first session, you will be asked to provide written consent for me to obtain and store data about you which will be used solely to support the work we do together.
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Any information you provide to me during our time of working together will be considered highly confidential and held securely. This means that, if you wish, you can talk about sensitive, private issues not easily shared with friends, family, or even your doctor, without concern that the information will be given to anyone else.
What if I have to cancel my appointment?
I totally understand that life doesn't always go as you planned it and sometimes you just cannot make it to your appointment. As long as you give me a minimum of 24 hours (one working day) notice, which means that I can book another client into your time slot, no charge will be made.
Clients giving less than 24 hours (one working day) notice will, however, be liable to pay the full charge for missed sessions, unless I agree that the reasons are unforeseen and supporting evidence is shown.